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- <\/span><\/a><\/li><\/ul><\/div><\/div>[\/vc_column_inner][\/vc_row_inner][vc_row_inner row_type=”row” type=”grid” use_row_as_full_screen_section_slide=”no” text_align=”left” css_animation=””][vc_column_inner][vc_empty_space][\/vc_column_inner][\/vc_row_inner][vc_column_text]<\/p>\n
You may select any send-in methods below that is convenient to you
\n<\/strong><\/span><\/p>\n[\/vc_column_text][vc_empty_space][vc_row_inner row_type=”row” type=”grid” use_row_as_full_screen_section_slide=”no” text_align=”center” css_animation=””][vc_column_inner width=”1\/3″]<\/i><\/a><\/span>[vc_empty_space height=”20px”][vc_column_text]<\/p>\n
Visit Marco Service Center\u00a0<\/span><\/strong><\/span><\/p>\n
Simply drop by Marco Service Center, no appointment is needed.<\/span><\/p>\n
[\/vc_column_text][vc_empty_space height=”10px”]Learn More<\/a>[vc_empty_space height=”40px”][\/vc_column_inner][vc_column_inner width=”1\/3″]<\/span><\/a><\/span>[vc_empty_space height=”20px”][vc_column_text]<\/p>\n
Self-Arranged Courier
\n<\/span><\/strong><\/span><\/p>\nMail your product via express courier directly to Marco Service Center.<\/span><\/p>\n
[\/vc_column_text][vc_empty_space height=”10px”]Learn More<\/a>[vc_empty_space height=”40px”][\/vc_column_inner][vc_column_inner width=”1\/3″]<\/span><\/a><\/span>[vc_empty_space height=”20px”][vc_column_text]<\/p>\n
Drop Off Points
\n<\/span><\/strong><\/span><\/p>\nNot in Klang Valley area? Fret not, you may drop off<\/strong> your item(s) at the nearest listed store.
\n<\/span><\/p>\n[\/vc_column_text][vc_empty_space height=”10px”]Learn More<\/a>[vc_empty_space height=”40px”][\/vc_column_inner][\/vc_row_inner][vc_empty_space height=”50px”][\/vc_column][\/vc_row][vc_row row_type=”row” use_row_as_full_screen_section=”no” type=”grid” text_align=”left” background_animation=”none” css_animation=”” el_id=”googlemaplocation”][vc_column el_class=”googlemaplocation”][vc_text_separator title=”Visit Marco Service Center” border_color=”#000000″ background_color=”#000000″ title_color=”#ffffff”][vc_empty_space height=”40px”][vc_gmaps link=”#E-8_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”][vc_empty_space][vc_row_inner row_type=”row” type=”full_width” use_row_as_full_screen_section_slide=”no” text_align=”left” css_animation=””][vc_column_inner width=”1\/4″][\/vc_column_inner][vc_column_inner width=”1\/2″][vc_column_text]<\/p>\n
Marco Service Center<\/strong><\/span><\/div>\nNo. 8 & 10, 2nd Floor, Jalan Segambut,<\/span>
\n51200 Kuala Lumpur, Malaysia.<\/span>
\nWhatsApp: +6012 233 6941<\/span><\/div>\nEmail: customerservice@marco-groups.com<\/a><\/span><\/div>\n<\/div>\n![\"\"](\"https:\/\/www.mymarcostore.com\/service\/wp-content\/uploads\/2023\/03\/65-653816_whatsapp-button-png-image-free-download-searchpng-whatsapp-copy.png\")
<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/4″][\/vc_column_inner][\/vc_row_inner][vc_empty_space height=”40px”][\/vc_column][\/vc_row][vc_row row_type=”row” use_row_as_full_screen_section=”no” type=”full_width” text_align=”left” background_animation=”none” css_animation=”” css=”.vc_custom_1710231383635{padding-right: 5px !important;padding-left: 5px !important;}”][vc_column][vc_column_text]<\/p>\n
Nearby parking
\n<\/strong><\/span><\/p>\n[\/vc_column_text][vc_empty_space][vc_row_inner row_type=”row” type=”full_width” use_row_as_full_screen_section_slide=”no” text_align=”left” css_animation=”” css=”.vc_custom_1709891272346{padding-right: 20px !important;padding-left: 20px !important;}”][vc_column_inner width=”1\/2″][vc_single_image image=”24500″ img_size=”large” alignment=”center” onclick=”link_image” qode_css_animation=””][vc_empty_space height=”20px”][vc_column_text]Hong Leong Bank @ Rivercity shoplot area<\/strong><\/span><\/p>\n
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- 280m – 350m walking distance (4 – 5 minutes walk)<\/li>\n<\/ul>\n
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[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/2″][vc_single_image image=”24499″ img_size=”large” alignment=”center” onclick=”link_image” qode_css_animation=””][vc_empty_space height=”20px”][vc_column_text]Cairnhill Hotel<\/strong><\/span><\/p>\n
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- 200m walking distance (5 minutes walk)<\/li>\n
- Paid parking (non-hotel guests)<\/li>\n<\/ul>\n
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[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_empty_space height=”50px”][\/vc_column][\/vc_row][vc_row row_type=”row” use_row_as_full_screen_section=”no” type=”full_width” text_align=”left” background_animation=”none” css_animation=””][vc_column][vc_text_separator title=”Self-Arranged Courier” border_color=”#000000″ background_color=”#000000″ title_color=”#ffffff”][vc_empty_space][vc_column_text]<\/p>\n
Steps to send in item(s) for repair
\n<\/strong><\/span><\/p>\n[\/vc_column_text][vc_empty_space height=”20px”][\/vc_column][\/vc_row][vc_row row_type=”row” use_row_as_full_screen_section=”no” type=”full_width” text_align=”left” background_animation=”none” css_animation=””][vc_column width=”1\/2″][vc_single_image image=”24189″ img_size=”full” alignment=”center” qode_css_animation=””][vc_empty_space height=”10px”][\/vc_column][vc_column width=”1\/2″][vc_single_image image=”24190″ img_size=”full” alignment=”center” qode_css_animation=””][vc_empty_space height=”10px”][\/vc_column][\/vc_row][vc_row row_type=”row” use_row_as_full_screen_section=”no” type=”grid” text_align=”left” background_animation=”none” css_animation=”” el_id=”repairclick” css=”.vc_custom_1710231392594{padding-right: 5px !important;padding-left: 5px !important;}”][vc_column el_id=”repairclick” el_class=”repairclick”][vc_empty_space height=”40px”][vc_column_text]<\/p>\n
Send in yours today to enjoy hassle-free product services by Marco!
\n<\/strong><\/span><\/p>\n[\/vc_column_text][vc_empty_space height=”10px”][vc_single_image image=”24677″ img_size=”full” alignment=”center” qode_css_animation=””][vc_empty_space height=”20px”][vc_column_text]<\/p>\n
Scan QR<\/strong> above or click the button<\/strong> below to access submission form
\n<\/span><\/p>\n[\/vc_column_text][vc_empty_space height=”20px”][vc_column_text]<\/p>\n
By scanning the QR code or clicking the “Learn More” button, you implicitly consent to Marco Corporation (M) Sdn. Bhd. collecting and processing your personal information for remarketing purposes ONLY. This includes device details, location data, and other relevant information outlined in our<\/span> Privacy Policy<\/a><\/span>.<\/span><\/p>\n
[\/vc_column_text][vc_empty_space height=”20px”][vc_row_inner row_type=”row” type=”full_width” use_row_as_full_screen_section_slide=”no” text_align=”left” css_animation=””][vc_column_inner width=”1\/3″][\/vc_column_inner][vc_column_inner width=”1\/3″]Submission Form<\/i><\/a>[\/vc_column_inner][vc_column_inner width=”1\/3″][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row row_type=”row” use_row_as_full_screen_section=”no” type=”full_width” text_align=”left” background_animation=”none” css_animation=””][vc_column][vc_empty_space height=”50px”][vc_column_text]<\/p>\n
Frequently Asked Questions
\n<\/strong><\/span><\/p>\n[\/vc_column_text][vc_empty_space height=”10px”][vc_accordion active_tab=”1″ collapsible=”yes” style=”accordion”][vc_accordion_tab title=”Item and Problem Description” title_tag=”h5″][vc_column_text]<\/p>\n
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- In addition to their personal details, the customer is required to provide information about the product that they are sending in for service:<\/li>\n
- Type of Item (Watch, Calculator, Keyboard etc) – Dropdown<\/li>\n
- Model Name (if available)<\/li>\n
- Nature of problem (checkboxes), example:\n
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- Can the item be switched on?<\/li>\n
- Is the item physically damaged?<\/li>\n
- Was the item repaired or serviced before?<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n
[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”Who will collect the item?” title_tag=”h5″][vc_column_text]<\/p>\n
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- The customer is required to indicate if he\/she prefers the item to be couriered back to the address stated on the form OR will collect the item personally OR a 3rd party will do so.<\/li>\n
- The customer is required to specify the My Kad number of the 3rd party representative.<\/li>\n<\/ul>\n
[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”Mutiple Pictures of Item” title_tag=”h5″][vc_column_text]<\/p>\n
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- Using the same mobile website, the customer has to take a picture or upload a picture of item that is sent for service. After this the customer submits all the information which is saved on the server.<\/li>\n
- The system will provide guidelines to the user on how best to take the picture.<\/li>\n<\/ul>\n
[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”Successful Submission” title_tag=”h5″][vc_column_text]<\/p>\n
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- Upon a successful submission of an item by customer:<\/li>\n
- The system sends an email to the customer to acknowledge that Marco PSD has received the item.<\/li>\n<\/ul>\n
[\/vc_column_text][\/vc_accordion_tab][\/vc_accordion][vc_empty_space height=”50px”][\/vc_column][\/vc_row][vc_row row_type=”row” use_row_as_full_screen_section=”no” type=”full_width” text_align=”left” background_animation=”none” css_animation=”” el_id=”dropoff” css=”.vc_custom_1710231402538{padding-right: 5px !important;padding-left: 5px !important;}”][vc_column][vc_text_separator title=”Jom Repair Drop Off” border_color=”#000000″ background_color=”#000000″ title_color=”#ffffff”][vc_empty_space][vc_column_text]<\/p>\n
User guide to Drop Off for Jom Repair
\n<\/strong><\/span><\/p>\n<\/p>\n
Marco Service Center is only located in KL. If you are from other states of Malaysia, you may use our Collection System for Repair via Drop off<\/strong>.<\/p>\n
[\/vc_column_text][vc_empty_space height=”30px”][vc_row_inner row_type=”row” type=”full_width” use_row_as_full_screen_section_slide=”no” text_align=”left” css_animation=”” css=”.vc_custom_1710231569772{padding-right: 15px !important;padding-left: 15px !important;}”][vc_column_inner width=”1\/2″][vc_single_image image=”24688″ img_size=”full” alignment=”center” onclick=”link_image” qode_css_animation=””][vc_empty_space][\/vc_column_inner][vc_column_inner width=”1\/2″][vc_column_text]Jom Repair Dropoff Locations<\/strong><\/span><\/p>\n
* Click the links below for its detailed location<\/em><\/span><\/p>\n
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- G-Factory – Aman Central (Kedah)<\/a><\/span><\/li>\n
- G-Shock Store – Ipoh Parade (Perak)<\/a><\/span><\/li>\n
- G-Factory – Dataran Pahlawan (Melaka)<\/a><\/span><\/li>\n
- G-Shock Store – Midvalley Southkey (Johor)<\/a><\/span><\/li>\n
- G-Factory – The Spring Shopping Mall (Sarawak)<\/a><\/span><\/li>\n
- G-Factory – Suria Sabah Shopping Mall (Sabah)<\/span><\/a><\/li>\n<\/ul>\n
[\/vc_column_text][vc_empty_space][vc_column_text]For more information, please contact Marco Service Center via WhatsApp below or customerservice@marco-groups.com<\/a>
\n<\/span><\/p>\n - G-Shock Store – Ipoh Parade (Perak)<\/a><\/span><\/li>\n
- G-Factory – Aman Central (Kedah)<\/a><\/span><\/li>\n
- <\/span><\/a><\/li><\/ul><\/div><\/div>[\/vc_column_inner][\/vc_row_inner][vc_row_inner row_type=”row” type=”grid” use_row_as_full_screen_section_slide=”no” text_align=”left” css_animation=””][vc_column_inner][vc_empty_space][\/vc_column_inner][\/vc_row_inner][vc_column_text]<\/p>\n
![\"\"](\"https:\/\/www.mymarcostore.com\/service\/wp-content\/uploads\/2022\/09\/terms-and-conditions-icon-300x84.png\"){kind=icon}
<\/a>[\/vc_column_text][vc_empty_space height=”150px”][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"…","protected":false},"author":23,"featured_media":23799,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0},"aioseo_notices":[],"yoast_head":"\n