How long will it take for my parcel to be shipped out after payment is made?
Your order will be processed and shipped within 3-4 days after payment has been made. However, if your purchase consists of an item under BACKORDER status, we will only ship your parcel after the backorder item arrive.
What courier service does Marco Store use to deliver my parcels?
We use POSLAJU for delivery. More information about Pos Laju can be found here.
What if my parcel goes missing?
Once parcel is shipped from our side, the liability of the parcel lies with the courier service. However, we will try our best to liaise with the courier service on behalf of the customer.